1, ACHATS
--Q 1: Finding products
--A: If you know which products you're looking for, you've got many ways to find them on our website:
- Search by keyword
- Search by category of product (Industrial sewing machine, Cloth cutting machine etc)
--Q 2: Finding the right product
--A: We all have different needs, so which Sewingbar products are right for you? Just type in the keyword you're looking for. It wil list all the matching results for you to consult.
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2, ORDERING
--Q 1: How to pay?
--A: We accept Paypal, Wester Union, T/T, L/C etc.
--Q 2: Shipping confirmation
--A: When you check out, we will send you an email to confirm your order.
Once your order has shipped, we'll send you another email to confirm shipment. The shipping tracking information will be included in this email so you can check the status of your order whenever you like.
If you have further Qs about your order status, please contact us by email or by calling 0086-13357127700 (Monday to Friday 8:30 am to 5:30 pm Eastern time).
--Q 2: Promotion code
--A: If you have a promotion code, just enter the code number when you checking out. Please note that you can only use one promotion code per order.
--Q 3: Order history
--A: What did I buy? When you become our sewingbar member, you can access your previous purchases using 'My account-Order history' and check the details of the products you bought each order.
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3, SHIPPING
--Q 1: Shipping methods and Rates
--A: Usually ship by sea. You also can ship by air, by express, but freight charge will be higher.
--Q 2: Tracking your order
--A: To track your order, please use the tracking number included in your shipping confirmation email.
If you have Qs about your order, please call us at 0086-13357127700 (Monday to Friday 8:30 am to 5:30 pm Eastern time) or email to sales@sewingbar.com and we will do reply as soon as possible.
--Q 3: Modifying an order
--A: If you need to change an order you have already placed, please call us at 0086-13357127700 (Monday to Friday 8:30 am to 5:30 pm Eastern time) or click “Contact us”, you will get more contact method.
--Q 4: Returns
--A: Usually, we can’t accept goods return, because return charge fee and tax are very high. If really need to return back, all return charge will be paid in customer’s account.
--Q 5: Problems with an order
--A: Any problems?
Just contact us directly by email or call us on 0086-13357127700 (Monday to Friday 8:30 am to 5:30 pm Eastern time)
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4, MEMBERS
--Q 1: Member benefits
--A: As our member, we offer following benefit:
- Get 200 points once you register at Sewingbar. (200 point = USD20.00)
- When you invite a new client to get $20（200 points ) only he/she purchases goods at Sewingbar.com.
- Save your wish list
- Create ‘Your Profile’ for a quick check-out.
- Receive infomation about new products.
- Receive emails for special offers
- Provide Coupon code and gift voucher for special holidays.
Go register now!
--Q 2: How do I register in?
--A: It's so easy! It only takes few minutes to register at sewingbar.
--Q 3: Forgot your password?
--A: Please enter your email address and we'll send your password by email.
--Q 4: Edit my account
A: Please edit them in “My account”.
--Q 5: My wish list
--A: Keep track of your favorite products!
When you become our member you can save a list of your favorite products to come back and consult anytime.
Just sign in as a member and use My Wish List to access your personal favorites. To reorder products from your list, click on Add to Cart and continue to Checkout.
--Q 6: Unsubscribe from e-mail
--A: If you don't want to receive any more emails from www.sewingbar.com with details of our exclusive offers and selected promotions, just go to the page Edit my account and opt out to for receiving emails from www.sewingbar.com.
